As information and communication technology continues to evolve, our work climate is no longer tethered to a specific desk, phone or computer screen. With a Unified Communications (UC) platform, professionals now have the tools to operate from anywhere, anytime, across the globe, as long as they have the right device and a cloud connection.

Seamless UC provides a higher level, timelier, and collaborative interaction amongst our vastly dispersed workforce, breaking down the barriers of the traditional workspace. The right UC platform contains the products your employees need to connect, share, and work together on, in the same streamlined interface.

UC incorporates:

  • Messaging
  • Voice and video calling
  • Team collaboration
  • Video conferencing
  • File sharing

Our cloud-based and virtual business phone services make your organization more efficient and easier to manage. JRES replaces outdated phone equipment with a cloud hosted Private Branch Exchange (PBX), which means your desk phones and smart devices work together and can easily be managed online or through our mobile app.

Cloud-based phone systems help improve interactions with your clients through robust call features, texting, and integrations with your CRM and other software applications. Turn any location into a workplace, reduce your current expenses, and start taking calls.

Our VoIP services offer over 80 hosted VoIP and Unified Communication features to help your organization communicate better.  For one all-inclusive price you will receive features such as:

  • Auto Attendants
  • Call Routing and Forwarding
  • Desktop Integration
  • Find Me/Follow Me
  • Online PBX Controls
  • Toll-free Numbers
  • Call Analytics
  • Cloud PBX
  • Dial Plan Editor
  • Hot Desking
  • Ring Groups
  • Unlimited Extensions
  • Call Queues
  • Conference Bridge
  • Do Not Disturb
  • Local Numbers
  • Softphone
  • Virtual Fax
  • Call Recording
  • Custom Greetings
  • E911
  • Music on Hold
  • Time-Based Routing
  • Voicemail to Email
  • Call Tracking
  • Texting
  • Chat

VIDEO COMMUNICATIONS

Video communication has become an essential tool in today’s business environment. Video provides a solution for communication within and outside your organization. Studies have shown that humans naturally respond better to a combination of audio and images.

Video technology reduces the need for travel, increase productivity, and supports humanized remote working.

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